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Customer Experience Team Leader

This is a fantastic opportunity for a friendly, tenacious and agile Customer Experience Team Leader to join England Netball as we embark on our mission to Build Back Stronger and regain the incredible momentum enjoyed before the pandemic. In this hands-on role, you’ll lead a small team of Customer Experience Assistants to deliver a world leading service to our valued members, volunteers, spectators and fans.

Contact Name
Eleanor Critchlow
Contact Email
eleanor.critchlow@englandnetball.co.uk
Organisation
England Netball

About Customer Experience Team Leader

The role is perfect for someone with experience using customer service software (specifically Zendesk), who is a fast learner and enjoys inspiring and motivating others. Your work will involve reviewing IT systems and processes, handling inbound calls, responding to contact forms and carrying out performance management conversations. Above all else you'll set the tone in a talented and dedicated team.

For further details and information on how to apply please click on the link below.

Please note: Unless specified, the below job vacancies are advertised on behalf of third-parties and are not roles directly with Active Notts or Active Derbyshire. Active Derbyshire is not responsible for the accuracy of information provided by third-parties and accepts no liability relating to any information contained on the site. If any contact details have been provided, it is recommended that you contact them directly.